Privacy policy

Last updated: October 1, 2026

At Awwora, we believe that shopping for something meaningful should feel simple and comfortable. When you visit our website, place an order, create an account, contact us, or otherwise interact with our services, we may collect information that helps us provide our products and improve your experience.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your information.

Awwora is operated by Rudra Global Ventures LLC.

Website: Awwora.com
Email: hello@awwora.com

1. Information We Collect

The information we collect depends on how you interact with Awwora.

Information you provide to us

When you place an order, contact us, subscribe to our emails, or use certain features of our website, you may provide information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment-related information
  • Order details
  • Product preferences
  • Messages you send to our support team

For personalized products, you may also provide photographs, names, dates, messages, or other information needed to create the product you ordered.

Please only upload photographs or provide personal information that you have permission to use.

Information collected automatically

When you browse Awwora.com, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Products viewed
  • Referring website
  • Approximate location derived from your IP address
  • Date and time of website visits
  • Interaction with website features

This information helps us understand how visitors use our website, maintain security, and improve our services.

2. How We Use Your Information

We use information collected through Awwora for purposes such as:

  • Processing and fulfilling orders
  • Creating personalized products
  • Processing payments
  • Arranging shipping and delivery
  • Sending order confirmations and updates
  • Responding to customer inquiries
  • Providing customer support
  • Preventing fraud and unauthorized transactions
  • Maintaining and improving our website
  • Understanding how customers interact with our products
  • Measuring advertising and marketing performance
  • Sending promotional communications where permitted
  • Improving our products, services, and shopping experience

We do not collect information simply because we can. We use information where it is reasonably necessary to operate and improve Awwora.

3. Personalized Products

Some Awwora products may require customers to provide photographs or other personal details.

These materials are used to process and fulfill the specific order.

Depending on the product and fulfillment arrangement, the information necessary to produce your personalized item may be shared with a production or fulfillment partner.

We do not use customer-uploaded photographs for unrelated purposes without an appropriate reason or permission.

4. Payment Information

When you purchase from Awwora, payment information is processed through our payment providers.

Awwora does not need to store your complete payment card number on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

5. Service Providers

We work with selected third-party companies that help us operate Awwora.

These may include providers responsible for:

  • Website hosting and ecommerce services
  • Payment processing
  • Product production and fulfillment
  • Shipping and delivery
  • Email communication
  • Customer support
  • Analytics
  • Advertising
  • Fraud prevention
  • Website security

These providers receive only the information reasonably necessary to perform the services they provide to us.

6. Advertising and Analytics

Awwora may use analytics and advertising technologies provided by companies such as Meta, Google, and other service providers.

These technologies may help us understand website activity, measure advertising performance, and show relevant Awwora advertisements to people who may be interested in our products.

Depending on your browser, device, location, and available privacy controls, these technologies may involve cookies, pixels, tags, or similar technologies.

You can manage certain cookie and advertising preferences through your browser, device settings, or available privacy controls.

7. Cookies

Awwora uses cookies and similar technologies to help the website function properly and to understand how visitors use our store.

Cookies may be used for purposes including:

  • Remembering shopping preferences
  • Keeping the shopping cart functioning
  • Website security
  • Analytics
  • Measuring advertising campaigns
  • Improving website performance

Some cookies are necessary for the website to operate, while others may be used for analytics or marketing purposes.

8. Email Communications

If you subscribe to Awwora's marketing communications, we may send you information about:

  • New products
  • Gift ideas
  • Special offers
  • Promotions
  • Seasonal collections
  • Other Awwora updates

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Even if you opt out of marketing communications, we may still send essential messages related to an order you have placed, such as payment confirmations, shipping updates, or customer-service communications.

9. When We Share Information

We may share information when reasonably necessary to operate Awwora, including with:

  • Payment processors
  • Product manufacturers and fulfillment partners
  • Shipping and delivery providers
  • Ecommerce and technology providers
  • Analytics providers
  • Advertising platforms
  • Customer-support providers
  • Professional advisers where necessary
  • Government authorities or law-enforcement agencies when legally required

We do not sell your personal information as a standalone product to unrelated third parties.

10. Data Retention

We retain information for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business and transaction records
  • Meet legal or accounting obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce our agreements

When information is no longer reasonably needed, we may delete it or retain it only where required or permitted by law.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

For this reason, we cannot promise absolute security of information transmitted through the internet.

12. Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information.

These may include the ability to:

  • Request access to personal information we hold about you
  • Ask us to correct inaccurate information
  • Request deletion of certain information
  • Opt out of certain marketing communications
  • Exercise other privacy rights provided by applicable law

To make a privacy-related request, contact us at:

hello@awwora.com

We may need to verify your identity before completing certain requests.

13. Children's Privacy

Awwora is intended for a general audience and is not specifically directed toward children.

We do not knowingly request or collect personal information from children in circumstances where doing so is prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact us at hello@awwora.com.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Those websites have their own privacy policies and practices.

Awwora is not responsible for the privacy practices of websites that we do not operate.

We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our business, website, services, or legal requirements change.

When we make changes, we will update the "Last updated" date at the beginning of this policy.

We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or how Awwora handles personal information, please contact us.

Awwora
Operated by Rudra Global Ventures LLC
Email: hello@awwora.com
Website: Awwora.com